Request account deletion
You can request deletion of your Pool Boy Pro account or personal information without signing in or reinstalling the app.
Send your request
Email support@leechlabs.io from the address attached to your account, if you still have access to it. Use the subject “Pool Boy Pro account deletion request” and include your company or workspace name and what you want deleted.
Email a deletion requestThe button opens a draft in your email app. You must send it to submit your request. It does not delete your account immediately. You can also copy the address and instructions into your email service.
What happens after you send it
- Verification: we confirm the account and your authority to request deletion. If you have lost access to your account email, explain that in your request so an alternative verification method can be assessed. Never send a password or sign-in code.
- Scope and timing: we identify the account and related personal information, coordinate with your company where it controls records, and assess the expected timing and any additional steps. Requests require individual review; applicable legal requirements still apply.
- Review outcome: we assess the removal steps and any records subject to a specific retention need. Account deletion is not currently an automated feature. The request requires manual follow-up; opening or sending this email is not confirmation that any account or data has been deleted.
Which information is included?
A full account request includes your sign-in account, personal profile and membership information, and associated personal content under our control, subject to specifically justified retention needs. You may instead request deletion of particular personal information while keeping your account.
Customer service records belong to the company workspace and can involve other people. A request to delete a whole workspace requires verification of authority. Any information kept for a specific legal, contractual, security, or dispute-resolution need is reviewed separately. See our data-retention policy for reports, photos, signatures, and backups.
Your device and other copies
Signing out, deactivating company access, or uninstalling the app does not delete your account on our servers. A server deletion does not automatically wipe downloaded records, device backups, unsent work, gallery photos, or copies previously shared with recipients. Tell us if you have work waiting to synchronize before clearing storage or sending it to the server.
Need help with a request?
Reply to your existing request or email support@leechlabs.io. Read the privacy policy for other information rights and contact details.